At CattleXpert™ we believe that it isn’t just the software that makes a company great..

Client Support
CattleXpert™ provides direct phone support, where you work with one of our analysts to resolve the issue you need help on. Whether it's a data entry error, or a change in information that results from an event at the feed yard, we're here to help you fix it.

We provide you with 24/7 support:

• Our staff is available to you during your business hours - whatever time that is!
• Call us during Core hours and speak to an analyst directly. Core Hours are Monday through Friday 8 am – 5 pm Central.
• Call us after hours, and our after hours operators take your information and get to our support staff.
• Weekends and Holidays are no different - we're here for you!
• No nickel and diming. We take care of your problem so that you can take care of business!

How do we provide such great support?

Our philosophy here is to develop a relationship with your company. Our clients view us as either their Information Technology staff, or as extensions of their IT Staff. You get to know our team and we work hard on building meaningful relationships with all our clients so that you always feel like you're getting the best support available to you in the industry. More than just solutions and products, we build relationships.

CattleXpert™ Enhancement Program
With the CattleXpert™ Enhancement Program, you stay current with your technology investment. New releases come to you and provide you with the latest in technology for the cattle feeding industry.
Updates and patches are provided quickly and can be seamlessly installed without disrupting operations for the feed yard.

CattleXpert™ technology works for you behind the scenes as well.
At our development offices, we incorporate our own data warehouse tools for tracking and cataloging the requests we receive. Support calls are properly categorized for immediate attention. Enhancement suggestions and requests are stored together with our own internal enhancement ideas and solutions.

CattleXpert™ Leverages Technology
Not all of our clients are in the same geographical location. We have clients spread throughout the United States. Being able to provide fast and efficient support is important to our client's business. By staying current on new technology developments, our analysts have the ability to provide you with the type of support that will keep your operation running 24/7/365.